The 2025 Australian Achiever Awards for the Building Services & Supplies category have been finalised!
Total Solar Solutions Australia are proud to have achieved a “Highly Recommended” result with an impressive customer satisfaction score of 96.22%.
The thorough award process focuses on eight criteria, each scored separately, namely: Time Related Service,Addressing Client Needs, Care and Attention, Value, Attitude, Communication, Overall Perception andReferral.
Our customers particularly commented on our level of customer service and that we made the process as easy as possible for them.
Other feedbackreceived from our customers were:
“Total Solar Solutions Australia staff are friendly, prompt and consistent. They are fabulous, and clean and respectful in my home. I turn to them first for any electrical needs, even issues unrelated to their installations. They have provided me with valuable home improvement tips. I am very satisfied with their services they have delivered. They are fantastic!”
“Everything was straight forward with Total Solar Solutions Australia. The whole process from the quote to the completion of the project, including the reminders and deposits and post installation documents was seamless. The staff were polite and ensured they cleaned up after finishing the job.”
“They installed a heat pump hot water system, solar panels and a battery for our home, and they also set up air conditioning. We contacted them in early December, and they installed the air-conditioner before Christmas, which was a fantastic outcome. They are reliable and trustworthy. I am confident with their solar services; they consistently deliver the right results.”
At Total Solar Solutions Australia we are delighted to have been acknowledged for our attention to customer service and focus on quality outcomes. Our team pride themselves on being attentive to customer questions and educate customers through the process of home or business electrification.
Want to experience our service for yourself? Reach out to the team today!